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If a career in the insurance industry has ever interested you, you’re also looking for a work-at-home job, you may want to consider SimplyInsured.
This company provides health insurance for self-employed workers and small business owners, so they can get the coverage they need while working from home.
SimplyInsured always seeks individuals with a passion for helping others. And they are currently offering a sign-on bonus for some positions.
What is SimplyInsured?
SimplyInsured is a cutting-edge insurance firm that has been shaking up the industry since its launch in 2012. The company was started with a specific mission to make buying health insurance simple and affordable for everyone.
SimplyInsured is headquartered in Richmond, California, and it has quickly become one of the most innovative and successful companies in the Bay Area. The company’s unique approach to health insurance has helped it to attract a large and loyal customer base, and it shows no signs of slowing down.
SimplyInsured is changing the way people think about health insurance, and it is quickly establishing itself as a major player in the industry. Thanks to its innovative technology and devoted team of experts, SimplyInsured is poised to revolutionize the health insurance market.
As an employer, SimplyInsured hires people to work from home in a variety of positions.
In this company review of SimplyInsured, we’ll take a look at the Customer Service Representative position.
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Overview of the Customer Service Representative
The company offers two different levels for this position; Customer Service Representative I and Customer Service Representative II, which requires more experience.
This is a basic overview of both positions.
Some of the basic duties include the following:
- Answering inbound telephone calls, emails, and live chats from customers.
- Assisting customers with questions regarding the purchase of health insurance products.
- Providing each customer with outstanding customer service.
- Ensuring each customer inquiry is responded to quickly and thoroughly.
- Assisting customers with navigating the company’s online insurance shopping tool.
- Assisting existing customers with basic billing or administration questions.
- Providing customers with product updates.
Education and Qualifications Needed
To be considered for one of these customer service positions, you must meet the following:
- Have between one and three years of previous customer service or sales experience.
- Must be highly productive.
- Have the ability to handle work in a high-volume call center setting.
- Must be familiar with CRM and support ticketing software.
- Have excellent problem-solving skills.
- Must have a passion for helping customers.
- Must have excellent written and oral communication skills.
- Ability to remain professional and positive in any situation.
Since you will be speaking to customers over the phone, you will need a quiet home office that is free from distractions along with high-speed internet service.
The company doesn’t list any computer requirements. However, one of the perks listed is great tech equipment, so they may provide equipment for the job.
The hours for these positions aren’t listed in the job postings. However, the company’s contact hours are listed on their website as Monday through Friday from 6:00 AM to 5:00 PM PST, meaning working hours will be within this time frame.
All training for these positions is completed remotely and paid for by the company.
No state restrictions are listed, and the company appears to hire in all states.
Pay and Benefits
The hourly rate starts at $14 to $17 per hour, depending on which CSR position you are hired for.
The company offers eligible employees a benefits package that includes medical, dental, and vision insurance, unlimited vacation, stock options, and more.
Benefits of Working for SimplyInsured
Some of the benefits of working for SimplyInsured include: being part of a mission-driven team that is committed to making a difference in the lives of small business owners and their employees, working with cutting-edge technology, and having a competitive salary and benefits package.
If you are looking for an opportunity to be part of a fast-growing company that is making a difference, SimplyInsured is the place for you.
Interested in Working for SimplyInsured?
If you are interested in the customer service position, you can go here to read more about the company and apply. You can also view other work-at-home job listings with this company.
View Other Companies
If you are interested in reading about more companies that hire people to work from home, you can go here. All of the companies listed hire remote employees.