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Calling all work-from-home job seekers. Are you looking for a work-from-home job that doesn’t require a lot of experience? You’re in luck! Republic Services is now hiring people to work from home in customer service positions, and this may be the perfect opportunity for you.
If you have strong communication skills, then this is a great opportunity to gain experience in the customer service field while working from home and making decent pay.
What is Republic Services?
Republic Services is an American waste management company. It was founded in 1998 and is headquartered in Phoenix, Arizona.
The company provides garbage collection, recycling, and waste disposal services to residential, commercial, and industrial customers throughout the United States.
In addition to its regular trash and recycling services, Republic Services also offers a variety of environmental and sustainability programs, such as e-waste recycling and food waste composting. As one of the largest waste management companies in the country, Republic Services is committed to helping its customers reduce their environmental impact.
As an employer, Republic Services has 36,000 employees across the United States, many of whom work remotely. One of the positions this company hires remote employees for is the Call Center Customer Service Representative. This position is fully remote and has both full-time and part-time schedules.
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Overview of the Call Center Customer Service Representative
As a Customer Service Representative, you will be responsible for delivering reliable and friendly service, working alongside a fantastic team responsible for providing excellent customer service.
Some of the duties of this position include but are not limited to the following:
- Efficiently and accurately use resources available to find solutions to customer requests.
- Provide timely response to incoming customer calls.
- Return customer calls promptly.
- Ensure all information and customer call details are entered accurately into the company computer system.
- Provide customers with relevant and understandable information regarding company services.
- Address customer issues in a respectful and calm demeanor.
Education and Qualifications Needed
To be considered for this position, you must meet the following:
- Have outstanding written and verbal communication skills.
- Excellent attention to detail.
- Ability to accurately process information.
- Outstanding problem-solving skills.
- Ability to use good judgment when addressing issues.
- Ability to research available resources.
- Strong desire to help others.
- Must be a team player.
- Previous call center or customer service experience is preferred but not required.
You must have a quiet place to work with no distracting noises like cell phones, television, music, doorbells, and pets. You will also need hard-wired internet service with speeds of at least 25mbps.
The company will provide equipment for work purposes.
The hours of operation are 7:30 AM to 6:00 PM, Monday through Friday, so you will need to be available to work between those hours.
All training is completed remotely from home and paid for by the company.
The company doesn’t allow any time off to be taken during training.
There are no state restrictions listed in the job postings, and it states you can work from anywhere. However, they require employees to live within the time zone they are hiring for.
Pay and Benefits
The pay for this position starts at $16 per hour.
The company offers benefits to eligible employees. A few of the benefits include medical, dental, and vision insurance, paid time off, and a matching 401K.
Interested in Working for Republic Services?
If you are interested in this position, you can go here to read more and apply.
Please be aware that the company was hiring for this position at the time of this writing. Please keep in mind if they fill the position, you’ll need to check their website frequently, so you don’t miss any openings.
View Other Companies
If you are interested in reading about more companies that hire people to work from home, you can go here. All of the companies listed hire remote employees.