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Work at Home With Esurance
If you have previous customer service or call center experience, and you’re looking for a great company to work for, from home, then Esurance may be the company for you.
What is Esurance?
Esurance is a virtual insurance company and is owned by parent insurance giant Allstate.
This company is based in San Francisco, California, and they have no brick-and-mortar offices. All of their business is done either via telephone or online.
They specialize in auto, motorcycle, homeowners, and renters insurance.
They hire employees to work from home in a collection of roles, including Customer Service Representative.
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Overview of Customer Service Representative
Some of the duties of the Customer Service Representative include answering incoming telephone calls from customers, assisting customers with questions regarding their coverage, and identifying and solving issues a customer may have.
Education and Qualifications Needed
- Must have a high school diploma or a GED
- Must have at least one year of customer service or call center experience
- Have active listening skills
- Have excellent customer service skills
- Must be able to type at least 35 words per minute
- Must be able to use basic office equipment such as a computer, phone, and copy machine
- Must have basic math skills
Technical and Home Office Requirements
You will need to have a quiet home office.
The company will supply a computer, telephone, internet equipment, and the services you need to perform your job.
All training is performed during regular business hours Monday through Friday. You’re paid for all training.
Pay and Benefits
According to Glassdoor’s website, the pay for a Customer Service Representative at Esurance is $14 per hour.
This position is a W2 employee position, and benefits are offered for eligible employees. Some of the benefits include health insurance, a 401K plan, paid time off, and more.
Interested in Working for Esurance?
If you’re interested in the Customer Service Representative position, you can go here to see if Esurance is hiring, read more, and apply.
View Other Companies
If you are interested in reading about more companies that hire people to work from home, you can go here. All of the companies listed hire remote employees.