Work at Home With Accolade Support

Desk with keyboard, mouse, clipboard, glasses, candle, and flowers
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Work at Home Jobs With Accolade Support

Accolade Support is a call center services company that provides outsourced customer service and sales functions for businesses of all sizes. They’ve been in business for over 17 years, and all of their agents are based in the United States.

Some of the services that are offered by Accolade include Customer Retention, Outbound Phone Marketing, Sales, Customer Support, and Technical Support, just to name a few.

This company hires independent contractors as call center Agents to work from home. This company is excellent for anyone who has never worked from home before because they don’t require any previous experience working from home.

Since most of their positions are telephone-based, you must have a quiet workspace that is free from disruptions and noise. 

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Desk with keyboard, mouse, clipboard, glasses, candle, and flowers
Overview of the Agent Position

Please keep in mind that the following are basic requirements. These requirements can vary depending on the client and the project.

Responsibilities

Some of the duties of an Agent include making outbound calls to businesses, taking incoming calls from individuals, closing sales, and using an auto-dialer.

Education and Qualifications Needed

  • You must be located within the United States and be a United States citizen.
  • You must be at least 18 years of age.
  • You must be well-organized and must enjoy speaking to people.
  • Excellent customer service skills.
  • You must have excellent communication skills, both verbal and written.
  • Sales or telemarketing experience.
  • Attention to detail.
  • You must be computer literate.
  • You must be professional and reliable.

Technical and Home Office Requirements

  • You need a computer, a high-speed, hard-wired internet connection, and Windows 7 or higher.
  • You must have a telephone and headset and unlimited long-distance service.

Training

All training is done remotely, however, it’s unclear whether training is paid or unpaid.

Pay and Benefits

The pay for some telemarketing jobs is a set amount for each sale. Hourly jobs vary according to the client but typically pay between $7.25 and $10.00 per hour.

Since these jobs are independent contractor positions, there are no benefits offered, and you will be responsible for your own taxes.

Work Schedules

Accolade Support offers services to clients 24/7, so they often have a variety of shifts. Since these positions are independent contractor jobs, you’ll usually be able to choose your own schedule. 

Some projects dealing with just businesses will require that you work during business hours, which is generally Monday through Friday between 8:00 AM and 5:00 PM.

Interested in Working for Accolade Support?

If you’d like to learn more about a position with Accolade Support, you can go here to read more and apply.

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