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Work at Home Jobs With Anthem
You may have heard of Anthem. Anthem is a large, well-known, Fortune 500 health insurance provider founded in 1946 and based in Indianapolis, Indiana.
Anthem has over 63,000 employees, and many of those employees work remotely from home.
The different types of remote jobs this company has advertised for include Clinical Provider Auditor, Investigator, Claims Auditor, Nurse Care Manager, People Analytics Lead, Business Analyst, and Customer Service Representative.
This post just focuses on the Customer Service Representative position, because it’s one of the more popular remote positions this company offers.
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Responsibilities of the Customer Service Representative
In this position, the Customer Service Representative is responsible for assisting Anthem healthcare members with questions and concerns via telephone, email, and live chat.
You’ll be expected to assist members with various things such as finding a doctor in their area, explaining their health coverage benefits, or helping them with questions concerning a claim they have.
Education and Qualifications Needed for This Position
To be considered for this position, you must:
- Have a high school diploma or GED.
- You must have superior communication skills, both verbal and written.
- You must have excellent problem-solving skills.
- You must be helpful and empathetic.
- You must be able to communicate clearly and be an active listener.
- You must have excellent computer skills.
- You need to have at least one year of previous customer service experience (previous healthcare experience is not a requirement).
All training for this position is completed remotely, from home. According to their website, after your training is completed, they will give you calls according to your skillset until you’re comfortable, then they will move you to more complex calls.
Technical and Home Office Requirements
You will need a quiet home office.
This company provides the equipment you’ll need for work.
Pay and Benefits
The company pays bi-weekly, and the hourly pay for this position isn’t listed in the job posting, however, Glassdoor’s website reports that the pay can range anywhere from $12 to $22 per hour.
Some of the benefits this company offers its employees include health insurance, dental insurance, vision insurance, education reimbursement, life insurance, disability insurance, a 401K retirement plan, and paid time off.
Interested in Working For Anthem?
Does this position sound like something you’d be interested in? If so, you can go here to check current open positions and apply. Be sure to type remote in the keyword area.
Remember, if they aren’t hiring now, be sure to sign up for job alerts with them, so you don’t miss out.