16 Work at Home Customer Service Jobs That Pay $20 Per Hour

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Are you looking for a job where you can work from the comfort of your own home and make a decent income? If you have a knack for customer service, there are many opportunities to earn $20 per hour or more from home.

In a world increasingly embracing remote work, customer service roles have emerged at the forefront. And some offer not only the convenience of working from home but also an attractive compensation package.

In this blog post, I’ve compiled a list of 16 work-at-home customer service jobs that pay $20 per hour or higher.

Whether you’re a seasoned professional or just starting your career in customer service, there’s something for everyone.

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Work at Home Customer Service Jobs Paying $20 Per Hour

1) American Family Insurance

American Family Insurance is an insurance company that provides auto, home, life, health, and business coverage.

American Family Insurance hires Customer Service Representatives to work from home and assist policyholders with their insurance needs.

You’ll need to have outstanding communication skills and the ability to handle difficult customer situations in a friendly manner.

American Family Insurance pays their Customer Care Professionals $23 per hour.

2) Billtrust

Billtrust is a leading provider of cloud-based billing and payment solutions for businesses.

The company hires work-at-home Customer Service Representatives to provide customer support assistance via phone, email, and chat.

You’ll need to have customer service experience and strong computer skills.

The pay for this job is $21 to $27 per hour.

3) Symetra

Symetra offers customers a wide range of insurance products and financial services worldwide.

The company hires work-at-home Customer Service Representatives to support policyholders and potential customers.

You’ll need excellent communication skills as well as the ability to multitask.

Symetra pays their Customer Service Representatives $21 to $28 per hour.

4) Cherry Technologies

Cherry Technologies is a platform for medical practices to offer flexible payment options to their patients.

The company hires work-at-home Customer Support Specialists to help customers with inquiries and issues via telephone.

You’ll need one year of customer service experience and excellent communication skills to succeed in this position.

The pay for this role starts at $28 per hour.

5) American Express

American Express (Amex) is a global financial services corporation primarily known for its credit card, charge card, and traveler’s cheque businesses.

American Express hires remote Virtual Customer Care Professionals to help customers with their credit card accounts.

The pay for this position is $20 per hour.

6) Fanatics

Fanatics is a leading online retailer of sports apparel and merchandise.

The company hires remote Customer Service Representatives to provide customer service to buyers of their products.

You’ll need strong computer skills and the ability to multitask to be successful in this role.

The pay for this position is $20 to $25 per hour.

7) Brightree

Brightree is a leading provider of cloud-based business management software for post-acute healthcare providers.

The company hires Remote Customer Support Representatives to provide customer service support to users of their products.

You’ll need experience in SaaS customer support as well as strong computer skills in order to be successful in this role.

Brightree pays their Customer Service Representatives $21 per hour.

8) Bloomerang

Bloomerang is a cloud-based fundraising management software company that helps nonprofits increase their impact.

The company hires Customer Success Associates to work from home, providing customer support assistance to users.

You’ll need to have experience in customer service as well as the ability to work in a fast-paced environment.

The pay for this job is $24 per hour.

9) Zapier

Zapier is a leading automation platform that enables customers to automate their workflows and save time on repetitive tasks.

The company hires remote Customer Champions to provide support for customers, helping them find the best solution for their automation needs. They also troubleshoot technical issues, suggest improvements, and create helpful documentation for customers.

You’ll need experience in customer service as well as strong computer skills in order to be successful in this role.

The pay for this position is $28 per hour.

10) Prudential

Prudential is an insurance and financial services company with a global presence.

The company hires Customer Service Representatives to work from home assisting customers.

To be successful in this role, you’ll need to have outstanding communication skills along with the ability to multitask.

Prudential starts Customer Service Representatives at $20 per hour.

11) Help Scout

HelpScout is an AI-powered customer service platform that helps businesses provide better customer support.

The company hires Customer Champions to work from home helping customers.

The pay for this position is $20 per hour.

12) Gusto

Gusto is a cloud-based payroll, benefits, and HR platform for small businesses.

Gusto periodically hires Customer Care Advocates to work from home assisting their users.

The pay for this role is $21 per hour.

13) Notarize

Notarize is a leading online notary platform that enables customers to sign and notarize documents from anywhere in the world digitally.

The company hires work-at-home Customer Support Agents to assist customers with their needs.

You’ll need customer service experience and excellent communication and problem-solving skills.

Notarize pays their Customer Support Agents $20 per hour.

14) WebstaurantStore

WebstaurantStore is an online retailer of restaurant equipment and supplies.

The company hires Customer Solutions Specialists to work from home, assisting customers with inquiries, concerns, and complaints via phone, email, or chat.

The pay for this position starts at $25 per hour.

15) MetLife

MetLife is a large insurance and financial services provider.

The company hires remote Customer Care Advocates to provide customer service support.

To be successful in this role, you’ll need outstanding communication skills as well as the ability to multitask.

The pay for this position is $20 per hour.

16) Muck Rack

Muck Rack is a leading platform for journalists and PR professionals.

The company hires work-at-home Customer Support Specialists to provide customer support assistance to users.

You’ll need to have strong communication skills as well as the ability to multitask in order to be successful in this role.

Customer Support Specialists start at $27 per hour.

Final Thoughts

Getting a high-paying customer service job that you can do from home is definitely possible. And the 16 customer service jobs listed above are just some of the many opportunities available.

Just keep in mind that the pay for any job depends on your education, skill level, and your prior experience. With that said, this list gives you a place to start searching for high-paying customer service jobs.

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